Privacy Policy

Gtechs Academy, operated by Gautam Technologies, respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit our website, contact us, enrol in a training program, purchase a digital product, use our online services, verify a certificate or otherwise interact with Gtechs Academy.

This Privacy Policy should be read together with our Terms & Conditions, Refund & Cancellation Policy and other applicable policies published on our website.

By using our website or voluntarily providing information to us, you acknowledge that you have read this Privacy Policy and understand how your information may be processed as described here, subject to applicable law.

This Privacy Policy applies to personal information collected through the Gtechs Academy website, online forms, course and training enquiries, project purchases, support requests, certificate verification services, educational resources, communication channels and other services operated or controlled by us.

This Policy does not apply to third-party websites, applications, payment gateways, social media platforms or external services that may be linked from our website. Those services are governed by their own privacy policies and terms.

Depending on how you interact with Gtechs Academy, we may collect different categories of information. We seek to collect information that is reasonably necessary for the relevant purpose.

3.1 Information You Provide

• Name and contact details such as email address and mobile number.
• Educational information such as college, course, degree, year of study and areas of interest.
• Training and enrolment information such as selected program, batch, duration and participation details.
• Information submitted through contact, enquiry, admission, support or callback forms.
• Information provided when requesting information about courses, projects, services or other offerings.
• Information submitted for certificate verification or related credential services.
• Billing and transaction-related information necessary to process an order or payment.
• Information included in messages, feedback, reviews, support requests or other communications sent to us.

3.2 Information Collected Automatically

When you access our website, certain technical information may be collected automatically by our website infrastructure, hosting providers, analytics services or security systems.

• IP address or approximate network information.
• Browser type and version.
• Device type and operating system.
• Pages or resources accessed.
• Referring website or source.
• Approximate date and time of access.
• Website interaction and performance information.
• Error, security and diagnostic information.

3.3 Information From Third Parties

We may receive limited information from third-party service providers where necessary to provide a service, process a transaction, prevent fraud, maintain security or understand website usage. Such information may be subject to the privacy terms of the relevant third party.

We may process personal information for purposes that are reasonably connected with providing, operating, securing and improving our services.

• Responding to enquiries and requests submitted through our website.
• Providing information about courses, training programs, workshops and services.
• Processing registrations and enrolments.
• Managing student or learner participation in applicable programs.
• Providing educational resources and support.
• Processing orders for digital products and academic project packages.
• Processing and confirming payments and transactions.
• Providing customer and technical support.
• Verifying certificates and related credentials.
• Communicating important service, account, transaction or policy updates.
• Improving our website, services, educational resources and user experience.
• Understanding website traffic, usage patterns and performance.
• Detecting, preventing and investigating fraud, abuse, unauthorized access and security incidents.
• Complying with applicable legal, regulatory and contractual obligations.
• Protecting our rights, users, systems, property and legitimate business interests.

Depending on the circumstances and applicable law, we may process personal information based on your consent, to provide a service or fulfil a request, to perform or administer a transaction or agreement, to comply with legal obligations, or for other lawful purposes permitted under applicable law.

Where consent is required, we will seek consent in an appropriate manner. Where applicable law provides another lawful basis for processing, we may process information on that basis.

Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable legal requirements and the consequences of withdrawal. Withdrawal of consent will not affect processing already carried out lawfully before withdrawal.

When you submit a contact, enquiry, admission, callback or support form, we use the information you provide to respond to your request and provide the requested service or information.

Depending on the nature of your enquiry, we may contact you by email, telephone, WhatsApp, SMS or another communication method you have provided or reasonably made available for the relevant purpose.

Please avoid submitting unnecessary sensitive or confidential information through general enquiry forms.

If you enrol in a Gtechs Academy training program or educational service, we may process information required to administer the program, communicate with you, track participation where applicable, provide learning support, issue applicable certificates and maintain appropriate training records.

• Registration and enrolment information.
• Course and technology preferences.
• Attendance or participation information where applicable.
• Project, assessment or training-related information.
• Certificate and completion information.
• Communication records relating to the training program.

We do not intend to collect more personal information than is reasonably necessary for the relevant educational or administrative purpose.

Our certificate verification service allows users or authorized third parties to verify certificates issued by Gtechs Academy. A certificate number or reference number may be submitted to retrieve the corresponding verification information.

Depending on the certificate and verification system, the information displayed may include details such as student name, course, technology, training duration, training period, grade, reference number, issue date and verification status.

Users should not submit another person's certificate information for an unauthorized purpose. We may restrict or investigate verification activity that appears fraudulent, abusive or inconsistent with legitimate verification purposes.

When you purchase a paid service or digital product, payment processing may be handled by a third-party payment gateway or payment service provider. We may receive transaction-related information such as transaction status, order reference, payment identifier, amount, date and other information necessary to confirm and reconcile the transaction.

We generally do not need to directly store complete payment card credentials when payment is processed through a third-party payment gateway. Payment information submitted through a payment gateway is handled according to the gateway's applicable security and privacy practices.

You should review the privacy policy and terms of the payment provider used for your transaction.

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, improve performance and, where applicable, support analytics or marketing activities.

• Essential cookies may be required for basic website functionality.
• Preference-related technologies may help remember selected settings.
• Analytics technologies may help us understand website traffic and performance.
• Security-related technologies may help identify suspicious activity or protect our systems.

Where required by applicable law, we will provide appropriate information or choices regarding non-essential cookies and similar technologies. You may also be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.

We may use analytics and website performance tools to understand how visitors use our website, identify technical problems, measure page performance and improve our services.

Analytics providers may process technical information according to their own terms and privacy policies. Where applicable, we configure such tools in a manner intended to limit unnecessary collection of personal information.

Where permitted by applicable law, we may use contact information to communicate with you about relevant courses, training programs, services, educational resources, offers or updates.

You may request that we stop sending non-essential promotional communications. Transactional, service-related or legally required communications may continue where necessary.

Where consent is required for promotional communication, we will provide an appropriate mechanism to provide or withdraw that consent.

We do not sell your personal information as a standalone commercial product. We may share or disclose information where reasonably necessary to provide services, process transactions, maintain our systems, comply with law or protect our rights.

• Service providers supporting hosting, infrastructure, communications, analytics, security or website operations.
• Payment gateways and financial service providers involved in processing transactions.
• Communication providers used to send emails, SMS, WhatsApp messages or other service communications.
• Professional advisers, auditors or consultants where reasonably necessary.
• Government authorities, courts, regulators or law-enforcement agencies where required by applicable law or valid legal process.
• Relevant parties in connection with a merger, acquisition, restructuring or transfer of business assets, subject to applicable law.

We seek to work with service providers that are reasonably appropriate for the services they provide and expect them to handle personal information according to applicable contractual, security and legal requirements.

Our website may integrate with or link to third-party services, including payment gateways, Google services, social media platforms, maps, analytics providers, communication platforms, hosting providers, online compilers and other technology services.

When you interact directly with a third-party service, that provider may independently collect and process information according to its own policies. We are not responsible for the privacy practices of third-party services that we do not control.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

• Access controls and authentication mechanisms where appropriate.
• Reasonable security controls for website infrastructure and systems.
• Limited access to personal information based on operational requirements.
• Monitoring and security measures designed to identify suspicious activity.
• Reasonable procedures for handling security incidents.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should use appropriate care when submitting information online and avoid sending highly sensitive information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, enforce agreements or protect our legitimate interests, subject to applicable law.

Retention periods may vary depending on the type of information, the nature of the relationship, the service provided, legal requirements and operational needs.

When personal information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymize or securely dispose of it in accordance with applicable requirements.

Personal information may be stored or processed using service providers or infrastructure located in India or, where applicable, other jurisdictions. Where personal information is processed outside India, we will seek to do so in accordance with applicable legal requirements.

Third-party service providers may have their own infrastructure and processing locations. Their handling of information is subject to their applicable terms, contractual obligations and legal requirements.

Our services may be used by students and learners who are minors. Where applicable, we expect parents or legal guardians to supervise a minor's use of our services and provide any consent required by law.

Where applicable law requires verifiable parental consent or imposes additional requirements for processing a child's personal information, we will seek to follow those requirements.

If you believe that a minor has provided personal information in circumstances where such information should not have been collected, please contact us so that we can review the matter and take appropriate action.

Subject to applicable law, you may have rights relating to your personal information, including rights to access information about processing, request correction of inaccurate information, request deletion where legally applicable, withdraw consent where processing is based on consent, and raise a complaint regarding our handling of personal information.

The availability and scope of these rights may depend on applicable law, the nature of the processing and the circumstances of the request.

• You may request correction of inaccurate or incomplete information.
• You may request deletion of personal information where applicable.
• You may withdraw consent where processing is based on consent, subject to applicable law.
• You may request information about the processing of your personal information where applicable.
• You may raise a privacy-related complaint through our designated contact channel.

Where we process personal information based on your consent, you may request withdrawal of that consent through the appropriate contact mechanism made available by us.

Withdrawal of consent may affect our ability to continue providing certain services or features that depend on the relevant information. We will explain any material consequences where appropriate.

Withdrawal will not affect processing that was lawfully carried out before the withdrawal.

If you believe that information we hold about you is inaccurate, incomplete or outdated, you may contact us and request an appropriate correction.

For security purposes, we may need to verify your identity before processing certain requests involving personal information.

If you have a concern about how we handle your personal information, you may contact us through the official privacy or support contact details published on our website.

We will review privacy-related complaints and take reasonable steps to address legitimate concerns in accordance with applicable law and our internal procedures.

To protect personal information from unauthorized disclosure, we may take reasonable steps to verify the identity of a person making a privacy request before providing access, making corrections, deleting information or processing another request.

We may request additional information where reasonably necessary to verify the request. We will seek to avoid collecting unnecessary information solely for identity verification.

If we become aware of a personal data security incident affecting personal information, we will assess and respond to the incident using our applicable security and incident-response procedures.

Where notification is required by applicable law or regulatory requirements, we will provide the required notices to the relevant individuals, authorities or other parties within the applicable timeframe and through the required mechanism.

If Gtechs Academy or Gautam Technologies undergoes a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, personal information may be transferred as part of the relevant transaction where permitted by law.

Any such transfer will remain subject to applicable privacy obligations and the rights available to individuals under applicable law.

Gtechs Academy operates primarily from India. If you access our website from another country, your information may be processed in India or in another jurisdiction where our service providers operate.

Users accessing our services from outside India are responsible for ensuring that their use of the website complies with applicable local laws.

Our website may contain links to external websites and services. We provide such links for convenience and do not control the privacy practices, content or security of external websites.

We encourage you to review the privacy policy of any external service before providing personal information to it.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements or applicable data-protection obligations.

When we make changes, we will update the "Last Updated" date displayed at the beginning of this policy. Where required by applicable law, we may provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically to understand how your information is handled.

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about the handling of your personal information, please contact Gtechs Academy through the official contact details published on our website.

• Organization: Gtechs - Gautam Technologies | Gtechs Academy
• Website: https://gtechs.in
• Privacy or grievance contact: thegtechs@gmail.com
• Registered/business address: Unnao, Uttar Pradesh, India - 209801

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India relating to privacy, information technology and personal data protection, as applicable to our activities.

Where applicable, this includes the Digital Personal Data Protection Act, 2023 and associated rules, notifications and requirements that are in force and applicable to the relevant processing activity.

Nothing in this Privacy Policy is intended to reduce or exclude any privacy right or protection that cannot lawfully be excluded.