Refund & Cancellation Policy

This Refund & Cancellation Policy explains the rules applicable to payments made to Gtechs Academy, operated by Gautam Technologies, for training programs, courses, registrations, workshops, educational services, digital products, coding projects, project reports, notes, resources and other paid services.

By making a payment or placing an order through our website or an authorized payment channel, you acknowledge that you have reviewed the applicable service details and agree to this Refund & Cancellation Policy.

Unless otherwise expressly stated or required by applicable law, all successful payments are final and non-refundable.

Gtechs Academy follows a strict no-refund policy for successful payments. Once a payment has been successfully completed for a service, course, training program, registration, digital product or project package, the amount paid cannot ordinarily be refunded.

• Registration fees.
• Admission or seat-confirmation fees.
• Course and training fees.
• Workshop and seminar fees.
• Counselling or booking amounts where applicable.
• Digital product purchases.
• Coding project packages.
• Project reports and documentation.
• Notes and downloadable educational resources.
• Assessment or certification-related charges.
• Membership or subscription fees, where applicable.
• Other service charges displayed at the time of purchase.

Any amount paid to register for, reserve or confirm a seat in a Gtechs Academy program is non-refundable.

Once registration has been successfully completed, cancellation by the student or customer does not create an entitlement to a refund.

• Change of mind after registration.
• Change in personal plans.
• Change in college or academic schedule.
• Inability to attend the selected batch.
• Failure to attend classes.
• Failure to start the training program.
• Choosing another course or training provider.
• Personal, academic, professional or travel-related circumstances.

Fees paid for Gtechs Academy courses, summer training, industrial training, internship-related programs, workshops or other training services are non-refundable after successful payment.

If a learner voluntarily stops attending classes, does not complete assignments or projects, does not participate in the program or decides not to continue, the amount already paid will not be refunded.

Non-attendance or incomplete participation does not convert a completed payment into a refundable amount.

Requests to change a batch, schedule, course timing or delivery mode may be considered separately depending on availability and the applicable program rules.

Approval of a batch or schedule change is not guaranteed and does not create a right to a refund.

• The requested batch must have available seats.
• The requested change may be subject to administrative approval.
• Certain programs may not permit batch changes.
• A change may require additional conditions where applicable.
• Previously paid fees remain non-refundable unless otherwise required by applicable law.

All digital products sold by Gtechs Academy are non-refundable once payment has been successfully completed.

This includes coding projects, source code, project reports, documentation, presentations, notes, study material, templates, downloadable resources and other electronically delivered products.

• Digital products cannot ordinarily be returned after purchase.
• Change of mind is not a valid reason for refund.
• Failure to download or use the product does not create a refund entitlement.
• Device, software or internet compatibility issues do not automatically qualify for a refund.
• Academic rejection or non-acceptance of a project by a college or university does not create a refund entitlement.
• A customer's decision not to submit or use the purchased project does not create a refund entitlement.

Project packages available through Gtechs Academy are intended to provide educational and academic learning resources. Customers are responsible for reviewing the project description, technology, features, included materials and applicable requirements before purchase.

Once a project package has been successfully purchased, the payment is non-refundable.

Gtechs Academy does not guarantee that a particular college, university, faculty member or evaluator will approve a purchased project, report or documentation. Academic requirements vary between institutions and customers are responsible for adapting materials where necessary.

Customers are responsible for selecting the correct course, training program, technology, project, product, duration and applicable fee before completing payment.

Selecting the wrong course, technology, project or product by mistake does not ordinarily qualify for a refund.

Where operationally possible, Gtechs Academy may consider a transfer or adjustment request at its discretion, subject to availability and applicable conditions. Such consideration is not a guaranteed entitlement.

Failure to attend or participate in a purchased program does not constitute cancellation by Gtechs Academy and does not create a refund entitlement.

• Missing individual classes.
• Missing multiple classes.
• Failing to attend the selected batch.
• Failing to complete assignments.
• Failing to complete a project.
• Stopping participation before program completion.
• Not accessing provided learning resources.

Gtechs Academy may occasionally need to modify a schedule, trainer, batch, delivery method, course structure or other operational aspect of a service due to circumstances such as trainer availability, technical issues, administrative requirements or other operational reasons.

Where reasonably possible, we may provide an alternative arrangement such as a revised schedule, alternate batch, replacement session or another reasonable service arrangement.

Any remedy required by applicable law will remain available notwithstanding this policy.

In exceptional circumstances, Gtechs Academy may cancel or discontinue a scheduled program, batch, event or service.

Where Gtechs Academy cancels a service before it is provided and applicable law or the specific service terms require a refund or alternative remedy, the applicable remedy will be provided in accordance with those requirements.

Where an alternative batch, rescheduled program or equivalent service is offered and accepted, the amount paid may be adjusted toward that alternative service rather than treated as a cancellation.

A failed payment where the payment amount has not been successfully received by Gtechs Academy is not treated as a refund request.

If money is deducted from your bank account even though the payment is shown as failed, pending or unsuccessful, the amount may be reversed by the bank or payment gateway according to its applicable processing timelines.

• Do not immediately make another payment if the transaction status is unclear.
• Keep the transaction ID or payment reference.
• Contact our support team with the relevant transaction details.
• Allow reasonable time for the payment gateway or bank to reconcile the transaction.
• If the amount is confirmed as received by Gtechs Academy, we will investigate the transaction status.

If you believe that you have accidentally paid more than once for the same order, contact our support team as soon as possible with all relevant transaction references.

We will review the transaction against our records and, where necessary, coordinate with the relevant payment provider. Any correction or remedy for a confirmed duplicate transaction will be handled in accordance with applicable law and payment-provider procedures.

A confirmed duplicate transaction is treated differently from a voluntary cancellation or refund request.

If you believe that a payment was made without your authorization, immediately contact your bank, card issuer or payment provider and follow its fraud-reporting procedure.

You should also contact Gtechs Academy with the relevant transaction information so that we can investigate the transaction in our records and cooperate with the payment provider where appropriate.

Customers are responsible for protecting their OTPs, UPI PINs, passwords, card PINs and other authentication credentials.

Payments may be processed through third-party payment gateways. If a payment is automatically reversed by the gateway or bank due to a failed, rejected or technically incomplete transaction, the timing of the reversal is controlled by the relevant financial institution or payment provider.

Gtechs Academy cannot guarantee the exact time required for a payment reversal to appear in your bank account.

If you have a concern about a payment, we encourage you to contact Gtechs Academy first so that we can review the transaction and attempt to resolve the issue.

A chargeback initiated for a valid and successfully delivered service or product may be investigated and relevant transaction, order and delivery information may be provided to the payment provider or financial institution as permitted by applicable law.

Nothing in this section is intended to restrict any rights or remedies that cannot legally be restricted.

Although Gtechs Academy follows a strict no-refund policy, nothing in this Policy is intended to exclude, restrict or waive a refund, reversal, replacement or other remedy that is mandatory under applicable law.

Where a specific transaction is legally required to receive a refund or other remedy, the matter will be handled in accordance with the applicable statutory or regulatory requirement.

Where a refund is determined to be legally required or is expressly approved by Gtechs Academy, the refund will generally be processed through the original payment method where technically and operationally possible.

The time required for the amount to appear in the customer's account may depend on the payment gateway, bank, card network or other financial institution.

Gtechs Academy is not responsible for delays caused solely by a bank, card network or third-party payment provider.

Applicable taxes, payment gateway charges, banking charges or other transaction-related charges may apply to purchases.

Where legally permitted, taxes or transaction charges that have already been validly collected may not be refundable.

Discounts, promotional offers, coupons and special pricing may be subject to specific terms and eligibility requirements.

A promotional discount does not create a separate refund entitlement. If the underlying purchase is non-refundable, applying a coupon or discount does not make the transaction refundable.

Although ordinary cancellations and refund requests are not accepted, customers may contact us regarding failed payments, duplicate transactions, unauthorized transactions, incorrect charges or other genuine payment issues.

• Full name used during registration or purchase.
• Registered mobile number.
• Registered email address.
• Course, service or product name.
• Transaction ID or payment reference.
• Date of transaction.
• Amount paid.
• Payment status.
• Relevant screenshot or bank transaction evidence, where required.

All genuine payment-related issues will be reviewed based on available transaction records, payment gateway information and other relevant evidence.

Submitting a request does not mean that a refund will be approved. The outcome will depend on the nature of the transaction, applicable policy, payment status and applicable legal requirements.

For digital products, access or delivery may be provided electronically after successful payment. Once the digital product has been delivered, made available for download or otherwise made accessible, the transaction remains non-refundable except where a remedy is required by applicable law.

Customers are responsible for providing accurate email addresses, mobile numbers and other information required for delivery or access.

Gtechs Academy does not guarantee a particular academic result, college approval, project evaluation, employment outcome, internship, salary or career result from any purchased course, training program, project or educational resource.

Failure to achieve a desired academic or career outcome does not constitute a basis for cancellation or refund.

By completing a payment or placing an order, you confirm that you have had an opportunity to review the applicable service details, Terms & Conditions, Payment Terms and this Refund & Cancellation Policy.

If you do not agree with the applicable terms, you should not proceed with the purchase or registration.

Gtechs Academy may update this Refund & Cancellation Policy from time to time to reflect changes in our services, products, payment systems, business practices or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

The policy applicable to a completed transaction will generally be determined based on the terms displayed or applicable at the time of that transaction, subject to applicable law.

This Refund & Cancellation Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable consumer protection and other statutory rights.

Disputes relating to refunds, cancellations or payments will be handled in accordance with the dispute-resolution and jurisdiction provisions contained in our Terms & Conditions.

For payment-related issues, transaction questions or requests concerning a failed or duplicate payment, please contact Gtechs Academy through the official support channels published on our website.

• Organization: Gtechs - Gautam Technologies | Gtechs Academy
• Website: https://gtechs.in
• Payment Support Email: thegtechs@gmail.com
• Payment Support Phone: +91 75218 78485